Shipping policy

Shipping Policy

We’re so excited to send your P.S. Paperie & Gifts order your way! Because many of our items are handmade or made to order, please allow time for your order to be created before it ships.

Processing Times

Most made-to-order and personalized items are created within 7–10 business days after proof approval, when a proof is required. Orders that do not require a proof may begin processing sooner.

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information when available.

Shipping & Delivery

Orders are shipped using the shipping method selected at checkout. Shipping times are estimates and may vary depending on the carrier, destination, and time of year.

Please keep in mind that the shipping time begins after your order has been processed and shipped, not when the order is placed.

Once your order has been shipped, P.S. Paperie & Gifts is not responsible for delays caused by the shipping carrier, weather, holidays, or other circumstances outside of our control.

Damaged or Missing Packages

If your order arrives damaged, please contact us within 7 days of delivery at pspaperieandgifts@gmail.com and include your order number and photos of the damaged item and packaging.

If your tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, and your local carrier first. If you still cannot locate your package, contact us and we’ll do our best to help.

P.S. Paperie & Gifts is not responsible for packages that are lost or stolen after being marked as delivered by the carrier.

Shipping Locations

P.S. Paperie & Gifts currently ships orders within the United States.

We do not currently offer international shipping. If international shipping becomes available in the future, this policy will be updated accordingly.

Questions About Shipping

If you have any questions about your order or shipping, please contact us at pspaperieandgifts@gmail.com. We’re happy to help!